Privacy Policy

1. Introduction

SEYKA Holdings Private Limited trading as Serviced Apartments LK (hereinafter referred to as “we”, “us”, or “our”) is committed to protecting the privacy of individuals who visit our website [https://servicedapartments.lk](https://servicedapartments.lk) (the “Website”) and individuals who use our booking platform and services (collectively, the “Services”). This Privacy Policy outlines the types of personal information we collect, how we use it, and the choices individuals have regarding their information.

2. Information We Collect

We may collect personal information directly from individuals or from third parties, as necessary to provide our Services. The types of personal information we may collect include:

Contact Information: such as name, email address, phone number, and mailing address.
Booking Information: such as dates of stay, accommodation preferences, and special requests.
Payment Information: such as credit card details or other payment information.
Communications: including any correspondence between individuals and us, including emails, chat messages, or phone calls.
Usage Information: such as IP address, browser type, device information, and website usage data collected automatically through cookies and similar technologies (see our Cookie Policy for more information).

3. Use of Information

We use the personal information we collect for the following purposes:

To provide and maintain our Services, including processing bookings, facilitating communication, and responding to inquiries.
To personalize and improve our Services, including tailoring recommendations and offerings based on individual preferences.
To process payments and transactions.
To communicate with individuals about their bookings, account status, updates, and promotional offers.
To comply with legal obligations, resolve disputes, and enforce our agreements.

4. Sharing of Information

We may share personal information with third parties in the following circumstances:

With service providers and business partners who assist us in delivering our Services.
With regulatory authorities, law enforcement agencies, or other third parties as required by law or to protect our rights or the rights of others.
In connection with a merger, acquisition, or sale of assets, where personal information may be transferred as part of the transaction.

We do not sell or rent personal information to third parties for their marketing purposes.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Security

We take reasonable measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Individuals may have certain rights regarding their personal information, including the right to access, correct, or delete their information. To exercise these rights, please contact us using the contact information provided below.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify individuals of any material changes by posting the updated Privacy Policy on the Website or by other means of communication.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:legal@seykaholdings.com