Terms And Conditions

Effective Date : 5/21/2025

1. Booking and Payment

  • serviced apartments logoAll bookings made via https://servicedapartments.lk are subject to availability and acceptance.
  • serviced apartments logoFull or partial payment may be required at the time of booking, depending on the property's cancellation policy.
  • serviced apartments logoGuests must provide accurate information when booking and ensure that payments are made through secure and accepted channels.

2. Check-In, Check-Out & Guest Responsibilities

  • serviced apartments logoCheck-in and check-out times vary by property and will be communicated in your booking confirmation.
  • serviced apartments logoGuests are responsible for maintaining the condition of the property during their stay and may be charged for any damage, loss, or additional cleaning required.
  • serviced apartments logoGuests must comply with property-specific house rules and any local regulations.

3. Cancellations and Refunds

  • serviced apartments logoCancellation policies are set by each host and vary by listing. Guests must review and accept the cancellation policy before confirming a booking.
  • serviced apartments logoRefunds, if applicable, will be processed based on the agreed terms and may be subject to administrative fees.

4. Liability

  • serviced apartments logoServiced Apartments LK acts as a booking facilitator and is not the direct provider of accommodation. We are not liable for issues arising from the property itself, including but not limited to maintenance, hygiene, or disputes with the host.
  • serviced apartments logoIn the event of a dispute or emergency, we may assist but are not liable for losses incurred.

5. Conduct and Misuse

  • serviced apartments logoGuests must not engage in illegal activity, cause disturbances, or breach house rules. Violations may lead to cancellation of the booking without refund.

6. Direct Contracts with Hosts

  • serviced apartments logoHosts may request guests to sign a separate contract directly with them, outlining specific terms and conditions. It is the guest’s responsibility to review and accept such contracts, which will be in addition to the terms provided by Serviced Apartments LK.

7. Data Use

  • serviced apartments logoBy booking, you agree to our Privacy Policy regarding the collection and use of your personal data.